Privacy Policy

We collect information to provide better services to our users. The types of information we collect depend on how you use our services:

1.1 Information You Provide Directly

• Account Information: When you create an account, we collect your name, email address, and password
• Profile Information: Optional information you choose to provide, such as profile picture or job title
• Content You Submit: Text, documents, or files you upload for analysis through our tools
• Communication: Information you provide when contacting our support team
• Payment Information: If you subscribe to premium services, we collect billing information (processed by secure third-party processors)

1.2 Information Collected Automatically

1.3 Information from Third Parties

We may receive information about you from third parties, such as:

• Social media platforms if you choose to connect your account
• Analytics providers that help us understand how our services are used
• Payment processors for subscription management

We use the information we collect for the following purposes:

2.1 To Provide Our Services

• Process and analyze your content through our tools
• Maintain and improve our services
• Create and manage your account
• Process transactions and send confirmations
• Provide customer support and respond to inquiries

2.2 To Communicate With You

• Send service-related announcements and updates
• Respond to your comments and questions
• Send marketing communications (with your consent)
• Notify you about changes to our services

2.3 To Improve Our Services

• Understand how users interact with our tools
• Develop new features and services
• Conduct research and analysis
• Monitor and prevent technical issues

2.4 For Security and Legal Compliance

• Detect and prevent fraud, abuse, and security incidents
• Verify your identity
• Comply with legal obligations
• Protect our rights and property

We do not sell, trade, or rent your personal information to third parties. We only share information in the following circumstances:

3.1 With Your Consent

We will share personal information with companies, organizations, or individuals outside of WordCalculator when we have your consent to do so.

3.2 With Service Providers

We share information with trusted third-party service providers who perform services on our behalf, such as:

• Hosting Providers: For secure data storage and processing
• Analytics Services: To understand how our services are used
• Payment Processors: To handle subscription payments
• Email Services: To send communications to users
• Customer Support: To help resolve user issues

All service providers are contractually obligated to protect your information and use it only for the services they provide to us.

3.3 For Legal Reasons

We may disclose information if we believe it's necessary to:

• Comply with applicable law, regulation, or legal process
• Protect the rights, property, or safety of WordCalculator, our users, or others
• Prevent fraud or abuse of our services
• Enforce our Terms of Service

3.4 Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our website of any change in ownership or uses of your personal information.

We take the security of your data seriously and implement appropriate technical and organizational measures to protect it:

4.1 Security Measures

• Encryption: All data in transit is encrypted using TLS 1.2+ protocols. Sensitive data at rest is encrypted using AES-256 encryption.
• Access Controls: Strict access controls limit employee access to your personal information to those who need it to perform their jobs.
• Security Monitoring: We continuously monitor our systems for unusual activity and potential threats.
• Regular Audits: We conduct regular security audits and vulnerability assessments.
• Data Backups: Regular encrypted backups ensure data availability and integrity.

4.2 Your Role in Security

While we work hard to protect your information, you also play a role in maintaining security:

• Choose a strong, unique password for your account
• Do not share your login credentials with others
• Log out of your account when using shared devices
• Use up-to-date antivirus software on your devices

4.3 Incident Response

In the event of a data breach that affects your personal information, we will:

• Notify you as required by applicable law
• Take immediate steps to contain the breach
• Investigate the cause and take corrective action
• Implement measures to prevent future breaches

We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.

5.1 Retention Periods

5.2 Data Deletion

You can request deletion of your personal information at any time through your account settings or by contacting us. We will delete your information in accordance with applicable laws, except when we are required to retain it for:

• Compliance with legal obligations
• Resolution of disputes
• Enforcement of our agreements
• Protection against fraudulent or illegal activity

5.3 Anonymization

After the retention period ends, we may anonymize your personal information so that it can no longer be associated with you. We may use this anonymized information indefinitely for research or statistical purposes.

We use cookies and similar tracking technologies to collect and use personal information about you, including to serve interest-based advertising.

6.1 What Are Cookies?

Cookies are small data files that are placed on your computer or mobile device when you visit a website. Cookies are widely used by website owners to make their websites work, or to work more efficiently, as well as to provide reporting information.

6.2 Types of Cookies We Use

• Essential Cookies: Necessary for the website to function and cannot be switched off
• Performance Cookies: Allow us to count visits and traffic sources to improve performance
• Functional Cookies: Enable enhanced functionality and personalization
• Targeting Cookies: Used to build a profile of your interests and show relevant ads

6.3 Cookie Management

You can control cookies through your browser settings. Most browsers allow you to:

• See what cookies are stored and delete them individually
• Block third-party cookies
• Block all cookies
• Delete all cookies when you close your browser

Please note that if you choose to block or delete cookies, some features of our services may not work properly.

6.4 Do Not Track

Some browsers have a "Do Not Track" feature that lets you tell websites that you do not want to have your online activities tracked. We currently do not respond to "Do Not Track" signals because there is no standard for how websites should respond to such signals.

Our services may contain links to third-party websites or integrate with third-party services. This Privacy Policy does not apply to those third-party services.

7.1 Third-Party Links

Our website may include links to other websites whose privacy practices may differ from ours. If you submit personal information to any of those websites, your information is governed by their privacy policies.

7.2 Third-Party Integrations

We use the following categories of third-party services:

7.3 Social Media Features

Our services may include social media features, such as the Facebook Like button. These features may collect your IP address, which page you are visiting on our site, and may set a cookie to enable the feature to function properly. Your interactions with these features are governed by the privacy policy of the company providing them.

You have certain rights regarding your personal information. How you can exercise these rights depends on where you live.

8.1 General Rights

All users, regardless of location, can:

• Access and update your account information through your account settings
• Opt out of marketing communications by clicking "unsubscribe" in emails
• Control cookies through your browser settings
• Contact us to request access to or deletion of your information

8.2 GDPR Rights (European Users)

If you are in the European Economic Area (EEA), you have the following rights under the General Data Protection Regulation (GDPR):

• Right of Access: You can request a copy of your personal data
• Right to Rectification: You can request correction of inaccurate data
• Right to Erasure: You can request deletion of your data ("right to be forgotten")
• Right to Restriction: You can request restriction of processing
• Right to Data Portability: You can request transfer of your data to another controller
• Right to Object: You can object to processing based on legitimate interests
• Right to Withdraw Consent: You can withdraw consent at any time

8.3 CCPA Rights (California Users)

If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA):

• Right to Know: You can request disclosure of personal information collected
• Right to Delete: You can request deletion of personal information
• Right to Opt-Out: You can opt out of the sale of personal information
• Right to Non-Discrimination: You cannot be discriminated against for exercising your rights

Our services are not directed to children under the age of 16. We do not knowingly collect personal information from children under 16.

9.1 Age Restrictions

If you are under 16, please do not use our services or provide any personal information to us. If we learn that we have collected personal information from a child under 16, we will delete that information as quickly as possible.

9.2 Parental Controls

If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately at privacy@wordcalculator.net.

9.3 Educational Use

While our services may be used in educational contexts, such use should be supervised by teachers or parents who can ensure compliance with this Privacy Policy.

WordCalculator is based in the United States. Your personal information may be transferred to, stored, and processed in the United States or other countries where our service providers operate.

10.1 Transfer Safeguards

When we transfer personal information outside of the European Economic Area (EEA) or other regions with data protection laws, we use appropriate safeguards, including:

• Standard contractual clauses approved by the European Commission
• Privacy Shield certification (where applicable)
• Other legally accepted transfer mechanisms

10.2 Your Consent

By using our services, you consent to the transfer of your information to the United States and other countries where our service providers operate. These countries may have data protection laws that are different from those in your country.

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors.

11.1 Notification of Changes

When we make material changes to this Privacy Policy, we will:

• Post the updated policy on this page with a new "Last Updated" date
• Notify registered users via email
• Provide notice on our website or through our services

11.2 Reviewing Changes

We encourage you to periodically review this Privacy Policy to stay informed about how we collect, use, and protect your information. Your continued use of our services after any changes to this Privacy Policy constitutes your acceptance of the updated policy.

11.3 Previous Versions

If you would like to review previous versions of this Privacy Policy, please contact us at privacy@wordcalculator.net.

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

12.1 Data Protection Officer

Our Data Protection Officer can be contacted at:

Email: dpo@wordcalculator.net

12.2 EU Representative

If you are in the European Union, you can contact our EU representative at:

Email: eu-representative@wordcalculator.net

12.3 Response Time

We strive to respond to all privacy-related inquiries within 30 days. If you are not satisfied with our response, you have the right to lodge a complaint with your local data protection authority.